Job Description

JOB SUMMARY

The Director of Product Marketing is responsible for positioning Spectrum Business’s products and solutions at the forefront of the market.

The role will manage development and delivery of product positioning and marketing across a diverse suite of telecommunications product lines including data voice, video, and managed services.

The Director will leverage strong technical and market knowledge of these technologies to develop and execute innovative strategies at the product, solution and portfolio levels, working closely with partners across Go-to-Market functions.

MAJOR DUTIES AND RESPONSIBILITIES

• Define portfolio level marketing requirements across the buyer’s journey, establishing a comprehensive strategy and leading cross-functional teams to implement the plan to grow product awareness, preference, purchase, retention and growth.
• Frame the product marketing strategy, including target audience prioritization, positioning and messaging; contribute to marketing mix strategy development.
• Serve as the driving force in defining, creating and delivering differentiated propositions to market.
• Build go-to market plans to support the launch of new products and features; manage the cross-functional implementation of the plan, including solution and product launch activities.
• Expertly translate product features into buyer benefits and business outcomes, to be leveraged in market facing positioning and messaging.
• Utilize competitive intelligence to develop effective market positioning; incorporate competitive positioning into marketing programs, collateral and sales tools.
• Identify multi-product solutions mapped to specific customer segment and vertical needs, leveraged with compelling solution benefit messaging.
• Identify solution-specific applications and develop target customer profiles.
• Inform the product roadmap by providing key customer insights to the Product Development team that pinpoint the most critical and strategic needs.
• Collaborate closely across the integrated Marketing team to leverage key assets such as web properties, collateral, white papers, events, advertising, and PR to develop content for external and internal marketing and promotions activities across all phases of the buyer’s journey.
• Interface with industry analysts, Product Management, equipment manufacturers, Offer Management, Sales, Operations, Marketing Communications and segment Marketing teams.
• Drive new market investigations, including market analysis and customer requirements.
• Perform other related projects and duties as assigned or requested.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Comprehensive technical knowledge spanning data, voice, video, and managed services.
• Proven ability to effectively explain value and benefits derived from technical concepts and clearly convey them to all types of audiences.
• Experience creating effective messaging, positioning and sales enablement tools.
• Proven project management skills with the ability to set and meet deadlines for multiple projects simultaneously while maintaining accuracy and efficiency in deliverables.
• Prioritization and organizational skills with the ability to manage all phases of a large project, such as product launches, from beginning to end with sufficient autonomy.
• Ability to evaluate, recommend and execute strategies and actions quickly and accurately.
• Highly developed capacity for teamwork with the ability to foster and manage change.
• Ability to define work for staff, managing timely delivery of quality work product, coaching toward ongoing development and providing formal performance reviews.
• Confidence when conducting formal presentations or speaking publicly to large audiences, including at trade or industry events.

Required Education

Bachelor’s degree in Marketing or equivalent experience

Required Related Work Experience and Number of Years

- B2B product/solutions marketing and/or related business experience 8-10 yrs

- B2B content marketing experience – 5 yrs

- Prior telecommunications or cable industry experience - 8-10 yrs

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Client presentation and one-on-one selling

Public speaking and presentation/webinar delivery

Analyst relations and public speaking

Preferred Education

Master’s preferred

Preferred Related Work Experience and Number of Years

Previous product management or development experience -10+

WORKING CONDITIONS

Office environment

Approximately 10% travel required

#LI-LYR

MPD708 2025-51407 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. #J-18808-Ljbffr

Job Tags

Full time, Work experience placement, Local area,

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